Résumé

June 2010 - Present

Progressive Casualty Insurance Company

Commercial Casualty Injury Adjuster

• Interviewed, collected and documented information gathered from customer, agents, witnesses, police report, medical records, and interpreted policies to determine coverage eligibility and establishing liability.
• Determine liability exposures for moderate impact losses to include complex comparative negligence.
• Gather information on the status of injury and treatment of injured persons, most commonly for soft tissue injuries and setting reserves.
• Evaluate, negotiate and settle unrepresented bodily injury claims in a face to face meeting with customers
• Perform other duties as assigned.

November 2007 - June 2010

A.I.G - American General Financial Services

Financial Representative

• Underwrote real estate, line of credits, secured, and unsecured loans
• Initiated collection activity including field calls, repossessions, bankruptcies, and foreclosures
• Abided by guidelines in accordance to state and federal law
• Conducted local store marketing and partnered with local business to benefit store growth

May 2006 - November 2007

Advance America Cash Advance

Store Manager

• Supervised and managed staff members, including creating weekly work schedules
• Recruited, interviewed, and trained up to fifteen new employees for the entire division
• Maintained inventory, cash drawers, and daily safe balances
• Analyzed and solved customer problems and complaints to ensure continued business

University Of Phoenix - Houston, TX

• Bachelors of Science in Business Management
• Awarded September 2010

San Jacinto College - Houston, TX

• Associates of Arts in Mathematics
• Awarded May 2004

2016 - Current

The Mission Continues